At Barroque, we pride ourselves on regularly reviewing our fee structure to ensure that our clients receive the highest quality service, at the most competitive prices. We aim to have an open & transparent relationship with our clients with no hidden charges.
Tenant Fees Act - From 1st June 2019, the only payments that landlords or letting agents can charge to tenants in relation to new contracts are:
Before you Move In
Holding deposit (per tenancy)
Equivalent to one week’s rent, this will reserve the property for fourteen days to allow the relevant paperwork and referencing (including Right to Rent) for the tenancy to be completed. It will be retained if you withdraw your application or fail the referencing process (which includes providing false/misleading information) or fail to complete the tenancy agreement.
Deposit (if the rent is under £50,000 per annum)
Equivalent to five weeks rent. This will be protected in the Tenancy Deposit Scheme and will be returned in accordance with the terms of your tenancy agreement. This covers damages or defaults on the part of the tenant during the tenancy.
Deposit (if the rent is between £50,000 and £100,000 per annum)
Equivalent to six weeks rent. This will be protected in the Tenancy Deposit Scheme and will be returned in accordance with the terms of your tenancy agreement. This covers damages or defaults on the part of the tenant during the tenancy.
During Your Tenancy
Variation of contract (tenant’s request) £50 per agreed variation.
To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Change of sharer (tenant’s request) £50 per replacement tenant or any reasonable costs incurred if higher.
To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Early termination (tenant’s request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Other fees and charges
Interest will be charged at 4% above the Bank of England base rate, as per the tenancy agreement, for rent that is unpaid for 14 days or more, charged for each day that it is outstanding. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Lost key(s) or other security device(s)
Tenants are liable for the cost of replacing any lost keys or other security devices. If the loss results in locks needing to be changed, the costs of a locksmith, new lock and replacement keys for the tenant, landlord and any other persons requiring keys, will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost keys or other security devices. Costs will be confirmed with the tenant, unless in the case of an emergency.
Tenants remain responsible, unless otherwise agreed, for all utility payments – Council tax, gas, electricity and water. TV Licence, broadband and telephone, should you choose to have these, are also your responsibility.
Council Tax Banding
You can find your Council Tax banding by visiting this link: https://www.gov.uk/council-tax-bands
At Barroque, we are proud to have attained several industry accreditation's which help us ensure that our service is the best it can possibly be. We are members of NAEA Propertymark which means we meet higher industry standards than the law demands and strictly adhere to their regulations, ensuring that we only provide a first-class service and offer you the best possible advice. We are also members of Property Redress Scheme who provide impartial ruling on complaints.
More information about NAEA Propertymark
Barroque client money protection certificate & security client money protection
More information about the Property Redress Scheme